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Refund Policy

Refund & Return Policy   Last Updated: Insert Date 9/27/25

At Absolutely Brew Coffee, we take pride in crafting premium coffee for our customers. If something isn't right, we will work with you to resolve the issue.

Online Orders

All coffee sales are final once opened due to the perishable nature of our products. However, we gladly resolve issues involving: 

  • Wrong items received 

  • Damaged or defective products 

  • Quality concerns 

To report an issue: 
📧 Email us at andre.pope@absolutelybrewcoffee.com within 7 days of delivery. 
Please include your order number, a brief description, and a photo, if possible. 

✅ If approved, we’ll offer one of the following: 

  • A replacement at no charge 

  • A full or partial refund 

  • Store credit for future orders 

🕒 Refunds are issued within 5–10 business days to your original payment method. 

🚫 Non-Refundable Items

  • Opened or used coffee 

  • Gift cards 

  • Sale or promotional items (unless defective)

  • Bulk Shipping is non-refundable

💬 Need Help? 

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